We are slowly returning to normal delivery times but please still allow up to 5 working days for delivery.

Returns & Refunds Policy

Thank you for shopping at Optimum Beauty Shop.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days of the original purchase of the product.

Before you return a product, please make sure that:

- The product was purchased in the last 30 days
- The product is in its original packaging, not damaged and seal intact.

Please note- Any product that was sold in sealed packaging and that seal was broken then unfortunately we cannot accept a return or refund request. 
Breaking the seal voids our warranty on that product and means it cannot be resold once opened so therefore a return isn't an option.

Send the product with its original packing to:

Optimum Beauty Shop, 28 Windsor Way, Measham, Swadlincote. Derbyshire. DE12 7NJ. United Kingdom

Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable. We will however refund the initial cost paid but not the price of the return.

Damaged items
If you received a damaged product, please notify us immediately for assistance.

Sale items
Sale items can be refunded if the above criteria regarding the condition of the item is met.

Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:

- By phone number: +447368339130
- By email: support@optimumbeautyshop.co.uk
- By visiting this page on our website: http://www.optimumbeautyshop.co.uk/return--refund-policy-23-w.asp

Our Return and Refund Policy was created by TermsFeed.